I paid my application fee but when I check my status, it shows that I have not yet paid. What can I do?

Send your proof of payment via https://freshdeskportal.ukzn.ac.za/ for assistance. Follow these steps:

• Click on the “Submit a ticket” tab which is located at the top-right corner of the page. 
• Select “Applications and Information” from the drop-down menu. 

Fill in the required fields including a clear explanation of your query. Attach your proof of payment and click on the Submit button once all fields have been completed.